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How to manage my automatic renewal subscriptions?

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  • How to manage my automatic renewal subscriptions?

    To manage your subscriptions (Paypal, Credit card and tokens) go to My account tab. In the Payment methods tab, click on My subscriptions and debit cards.

    In the Manage my automatic renewal subscriptions, you will find :
    • Your rental number and his personalized name (if you have one)
    • Service type
    • Your rental’s beginning date
    • -Your rental’s end date
    • Your subscription’s status
    • The periodicity (that you can modify)
    • Subscription type (Paypal, Credit card or auto-token)
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    How activate a subscription ?

    To activate a subscription, you have to select in Subscription type the one you wish to activate.
    You can choose between :
    • Paypal
    A popup will appear.
    You will have to make a renewal payment, by using Paypal means of payment to activate a subscription.
    NOTE : a credit card or a bank account needs to be link to your Paypal’s account.
    • Credit card
    Before being able to select a credit card, you must :
    • Have made a first payment with a credit card
    • Or add a credit card.
    In this case, one credit card will display in the list (For exemple :VISA 66666******6666).
    You will just have to select it.
    It will automatically activate the subscription.
    And the status will be displayed as ACTIVE.
    NOTE : if you added or used several credit cards, these will display in drop-down menu, choose the one that you wish.
    • Auto-tokens
    Select Auto-tokens.
    That will activate automatically the subscription. The status will be displayed as ACTIVE.


    How to disable a subscription?

    To disable a subscription, you have to select in Subscription type the one that you wish to deactivate.
    You can choose between :
    • Paypal
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    • You will be redirected to the Paypal’s website.
    • Connect to it with you Paypal access.
    • Click on the Cancel subscription button (on the bottom).
    The status will be displayed as INACTIVE.
    • Credit Card
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    • Select No subscription
    The status will be displayed as INACTIVE.
    • Auto-tokens
    • Select No subscription
    The status will be displayed as INACTIVE.

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