My server is not in the server list!

[theuit]

Hello, i have my server in Favorites and i see it, but when I try to find it in the server list, i can't.

 

I need help!

[Johnwoot]

Hello,

 

this is a general steam server authentication problem and unfortunately there is nothing VeryGames

can do about it.What is your server id btw ? I have to add that we will do a minor update to all

TF2-Servers today(if yours is a TF2-Server), latest tomorrow, which will probably solve the problem.

Modifié le 27 décembre 2008 par Johnwoot

[theuit]

My server is Server # 192 ( 77.111.224.184:27015 )

 

I don't understand this problem. It cannot be Steam's problem, due to the fact that in other servers of other hosting companies it does not happen.

 

If my server does not appear in the server list, people cannot see it unless already it knows it, for what it is impossible to promote it and therefore always it is empty.

[Johnwoot]

Hi,

 

I understand, but it is usual the case. Still we have to do a minor update to all TF2 Servers

and this will probably solve the problem. I ask you to be just a little bit more patient. I hope

it will be done during this weekend.

 

Thank you for your patience

Modifié le 27 décembre 2008 par Johnwoot

[theuit]

When will it be done?

[theuit]

I continue with the same problem.

 

I rented the server on December 16 and today is 30.

 

That is, taking 14 days to the server empty is your problem, and there is no news.

 

What if I have rented I will not be able to enjoy even a single day? I hope that I return the day useless.

[Johnwoot]

Hello,

 

the update will be finished today. Also I am sorry that you have that problem since

the 16th but I am only aware of that problem since 25th december. But you should have

opened a ticket or write here on the 16th already, not only yesterday. If you don't ask I

cannot help.

 

regards

[theuit]

You know that there is a problem, for what you should arrange and return usthe days contracted to the people who has lost them like I it.

[Johnwoot]

hello,

 

all the TF2-Servers have been updated. Please check if the error message still

occurs (shouldn't). Also I credited you 10 tokens (1token=1€) You can spend

the tokens on www.verygames.de for extending your server for example.

 

I couldn't directly extended your server rental for another week for

free because it is a paypal subscription and to those server we can't extend

the rental directy. So I just gave in 10€ in tokens if it is ok with you.

 

P.S.: don't forget to reboot your server, after that it should be listed in

the server browser again.

 

 

regards

Modifié le 31 décembre 2008 par Johnwoot

[theuit]

I can't use my tokens to extend the server. How can I do?

[Johnwoot]

Hi,

 

that is because you server is a a paypal subscription. That means your server will be renewed

automatically as long as you don't end the subscription yourself (you can do that at anytime

over the control panel on verygames.de).