48 hours since i made my order,...still no sign of a server!

[boxman80]

Please can somebody at Verygames help me?

 

I paid £200 for a 36 man counter strike server on the 25th of January 2006 and I am still to recieve any details of the server I have ALERADY PAID FOR or even a Recipt from Very games. Can someone from very games please tell me what is going on as I am very concerned that something ive very wrong!

 

The lack of assistance I have recieved so far is absoloutly apaulling! I have sent several emails asking for confirmation of my server order and have just been replied to with "what is your server id?" - THATS MY PROBLEM I DONT KNOW ! I placed an order ,PAID FOR MY SERVER and I havent heard anything back from Very games at all!

 

The only details I can give you are:-

 

My Verygames.net login identity , which is "box@bsbnetwork.net"

 

PLEASE can you get back to me ASAP as this is starting to get annoying and I will be looking to take the matter further if i fail to get any information back

 

Thanks in advance.

 

John Crangle

[DjoDjo]

Do not stress, the problem will be solved soon.

[DjoDjo]

Well, after some research, the problem is due to the payment method ("echek"). Paypal do not immediately validate this kind of payments. I sent an email to you to explain this.

[boxman80]

ah lovely, thank you thats good news. Although im ot sure why the paypal echeque method was used, it usually debits immidiately from my account.

 

Not to worry, thanks guys

[DjoDjo]

No problem.

[boxman80]

Hi, just a note to say that I'm still waiting here. The payment has been deducted from my bank account but is still waiting to be cleared. Can you just check you dont need to "accept" the payment or something in your paypal account. Cheers.

[DjoDjo]

I'll check this.