I'm sorry, may be this is not the correct forum for my question,
I've just try to change my TS2 server to TS3.
I contacted with support before today and they told it was possible to do it.
I've followed the steps,
1.- Cancel my PayPal susbcrption payment of my TS2 server
2.- The administration panel reported I have 152 days left now
3.- Now It's suppossed VeryGames refound this balance in tokens as they wrote in my open support question try to pay in Tokens, but NOT, THEY HAVE NOT DONE IT!
4.- I try to pay in Tokens and the system reports I have not Tokens at all!
Please I need to solve this immediately.
I dont mind if I can call to VG support but I cannot find a phone number.
Thank you so much.