VIKINGdom

I just bought a' 3 month Serv'UP account. The problem is that i cant use it since the default setting in CS:GO tick is 64. So what do i do now to be refunded or do they change the global tick in CS:GO ?? I pressume that all other users in CS:GO will have the same problem :-) Please advice VIKINGdom www.team-xapso.com