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    What will happen if I do not answer to the commercial support?


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    After 24h without answer, the service is TEMPORARILY suspended.


    If the customer does not answer to the ticket, of which he has been informed by email, we do not have any other choice but to suspend temporarily the service(s).


    Will my data be lost ?

    When your service is temporarily suspended, you do not lose any data.

    Your service is simply "paused". It will be reactivated as is, if the customer provides the requested document(s).





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